Customer Assistance

We craft our premium collections using high-grade copper and brass alloys as the base metal, which are micro-plated with authentic 18K Yellow Gold, Rose Gold, or Rhodium (silver-tone platinum look). Our gemstones feature hand-selected AAA+ Cubic Zirconia (AD) and fine faux Kundan, delivering the scintillation of precious jewelry at an accessible value.

To protect the fine plating, avoid direct exposure to water, perfume sprays, deodorants, hairsprays, and sanitizers. Always wear your jewelry last when dressing up. After use, gently wipe each piece with a dry, soft cotton cloth to remove skin oils, and store them in individual airtight zip-lock bags inside a dry box.

Yes! Most of our signature necklace sets, bangles, and rings are available in classic Yellow Gold plating, contemporary Rose Gold plating, and platinum-like Rhodium plating. You can choose your preferred plating tone directly on the product's detail page before adding it to your shopping cart.

Each order is securely placed inside our padded Sahiba Collection presentation boxes, surrounded by protective shock-absorbent layers to ensure damage-free transit. We partner with India's leading domestic logistics companies to deliver packages within 3 to 5 business days, fully tracked.

Due to hygiene standards for fashion ornaments, we do not accept general returns once shipped. However, if your package arrives damaged in transit or a wrong item is received, contact our WhatsApp Support (+91 87795 30880) with a clear package unboxing video within 24 hours of delivery, and we will issue a free replacement order.