Concierge Assistance

We primarily craft in 22K (91.6% purity) for traditional gold necklaces and heavy bangles due to its rich golden color and compatibility with antique filigree. For solitaire diamond settings and engagement rings, we use 18K (75% purity) or solid Platinum (95% purity) because their hardness yields a more durable hold on precious gemstones. All products carry standard laser BIS Hallmark engravings.

Yes, every diamond solitaire center stone above 0.3 carats is individually certified by the Gemological Institute of America (GIA). Your purchase package includes the original physical GIA certificate containing a unique laser inscription matching the microscopic registry etched on the girdle of the gem. Smaller pave diamonds undergo standard SGL/IGI batches classification.

Absolutely. Sahiba Jewellers offers extensive customization. You can choose alternate gold finishes (Yellow, Rose, or White Gold), select custom ring sizes, or book direct styling sessions with our designers. To initiate custom sketches, visit our contact page and submit a Bespoke Design request, or coordinate a viewing appointment at our Delhi Salon.

To guarantee security, all deliveries are shipped inside tamper-proof boxes via specialized armored transit services (like Malca-Amit or priority insured DHL). Every package is fully insured from our workshop until it reaches your door. An adult signature and government-issued ID validation are required upon receipt.

We offer a lifetime exchange and buy-back policy on all Sahiba hallmarked jewelry. When returning an item, gold is valued at the prevailing market rate with zero melting loss charges. Diamonds and gemstones are appraised at 90% of their current market value. Please bring the original purchase invoice and GIA certifications to any of our salons for immediate buy-back support.